| rev:text
| - To call them "Incompetent" would be a compliment. Here goes.
Décor was OK. The only negative we saw was, no BBQ sauce bottles on the tables. BBQ places ALWAYS have the bottles on the tables.
Most of the wait staff do not speak English. Tried to ask about a menu item (we TRIED to inquire about the 3 sauces), guy couldn't answer. Started on some explanation of "it's the city it came from"... what? Ordered soft drinks, which never came, instead Mr. Engrish-as-a-2nd-Language promptly brought us ice water with lemon wedges. The table next to us also had water, and were served their beer as they were almost finished their meals! We never got the drinks we ordered, ever. Didn't show up on the bill either so at least Mr. Engrish got that right.
The coleslaw was awful. It was totally inedible. Basically a tiny ball of shredded cabbage seasoned with vinegar. Ugh.
The pulled pork was NOT smoked. I didn't see any signs of smoke (no smoke ring, no bark), it was just a tasteless, uniform pinkish-grey pile of mush. If not for the sauce (which wasn't very good either), it would have no flavour at all.
The ribs were OK, they were actually smoked.. However, Mr. Engrish asked us if we wanted our ribs wet or dry. We ordered wet. We got dry. And a tiny ramekin of sauce that was not enough for the ribs.
Beans weren't very good either. Tasted like they went from can to ramekin to microwave to customer.
Fries were the only strong suit. Hard to screw those up, they were quite good. Lightly salted, crispy on the outside but fluffy on the inside. The fries should not be the highlight of the meal but at this place, they were.
And here's the best part -- as we were getting up to leave, the only English speaking waiter came over to ask us how was our meal was. Well, my wife is from the South and she told him it sucked and why. He apologized and had the nerve to say "I've never heard any complaints before"... so he's in denial about how bad the food is, or he's never read Yelp.... wow. If a customer complains you apologize and that's it. You don't brush it off like he did.
Long story short, any national BBQ chain in the U.S. (Smokey Bones, Famous Dave's, etc) whups these guys. Memphis Style's food sucks, and their service sucks. You can't deny the fact that
sometimes the chains beat the local independents... local doesn't always mean better. No BBQ chain in the U.S. would have such incompetent waitstaff serve such dreck. Epic fail.
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