My order: strawberry Greek frozen yogurt single scoop sundae on a waffle cone
Double Americano coffee
My friend's order: vanilla milkshake
They mixed up my order and gave me vanilla ice cream instead the strawberry Greek frozen yogurt.
I asked the waiter he said that was the right order. That only fresh pieces of strawberries were part if the ice cream. He was kind enough to offer to bring some strawberry syrup on the side to wich I agreed. But since I was si certain the menu description said something along the lines of "strawberries overnight marinated mixed with Greek yogurt" I couldn't believe I had misread so I asked if he could bring me the menu. As I was reading it he came to me and acknowledged that in fact the kitchen had mixed up my order and had given me plain vanilla ice cream (which is my least favourite type of ice cream as it's just blah! ). He offered to bring me one scoop of the strawberry frozen Greek yogurt I had order on the side. I said yes. But this is what I would have done if I were the manager of this place: I would have brought my customer what she ordered in the first place, honour what I have described on the menu and prepare a fresh brand new sundae the way it was meant to be and according to the menu description called Katy Berry. Rather than a side scoop without whipped cream/waffle and toppings.
The service was good, fast and courteous but I cannot understand why they are not wiser about fixing their kitchen's mixed up orders with their customers.
I would not come back here when there are other choices around.
Americano Coffee was too watery and rathwr5 lukewarm.
My friends milkshake was served in a bottom narrow glass so the actual quantity was rather small and deceiving from the way it looks from the outside.
Total bill $25 including tip and taxes for 1 milkshake, 1 single scoop sundae and 1 Americano coffee.