This HT is the closest grocery store from my neighborhood so I stop by more often than I need to. It's located in shopping plaza so you can get one stop shop for all your needs.
They even had salad bar and sandwich deli during lunch time which is perfect if you want to get your grocery shopping done during lunch. My daughter loves going to HT because they give her free balloon every time she visit and as everyone knows, they have free cookie for all kids. I even grabbed it once and it was delicious :) They also have great selection for wine and beer. You would be surprised but they even have Indian frozen food which is really good when you are sick. The taste is not as good but it's OK because it's not like you can taste the food when you are sick ;)
I usually head to self check out so I have very minimum interaction with their employees however I haven't seen anything out of ordinary.
They have NOT one but two red box so you don't have to wait in line to get your movie.