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  • I had received a brochure in the mail from Venetian Nails and since they had a promotional special for their opening, I decided to give this place a try. It's a great location, real close to where I live. My pedicure appointment was for 2:00pm on a Sunday afternoon. I arrive a few minutes before 2 and ended up waiting more than half an hour. Seems there were 5 others also with a 2pm appointment. Finally, it was time to get seated in the massage chair. I waited for at least another 10 minutes before the lady came back. The two little girls across from me has been soaking for more than 20 mins which is way too long. I felt sorry for them as it was a princess day for them getting pedicures like their mom. The lady came back to do my pedicure which was supposed to include the standard scraping of callouses, massaging calves, and hot towels. But the girl slathered my legs and feet with a ton of lotion, hardly massaged them, and then put my flip flops on. GROSS! Who the hell wants their feet covered in lotion sliding around in their sandals? And I had white lotion all over my calves, not rubbed in. And then she totally forgot the hot towels. So I stopped her and told her to get me a clean towel so I could wipe off all this stupid lotion. I was so pissed off now. My legs and feet were cold and slimy. The guy doing the pedicure on a lady beside me spent 10 minutes massaging her legs and had the hot towels going. I got none of that. So very very disappointing and completely ruined the pedicure experience for me. For this and the long wait, I will not return here nor recommend Venetian for a pedicure. I was back a few weeks later to have my eyebrows waxed because after my terrible pedicure experience I didn't feel like staying any longer to have my brows done. The girl today did a below average job. I actually had to tell her to do the top of one and the end of my other brow better because it looked messy. She must be a novice. Would never get her to do my brows again as she needs more experience. I don't know how busy this place will be after their promotions are over. Having to wait, having a bad pedicure experience and eyebrow waxing that was sub-standard is not worth coming here again. The place looks nice but the quality of services is low and the prices are high.
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