I have brought several pairs of cowboy boots to this place, and i always walk out amazed. Tony brings my shoes back to life from the depths of hell. Haha. Seriously, i have brought in a pair of thrift store cowboy boots that i wore to Burning Man, and they were almost like new again when i got them back! He's also rebuilt the heels on a few pairs of my boots when they were worn down way shorter on one side, and also fixed a purse i brought in. I completely trust him with anything that needs repair. Even when he's acted a little hesitant, like he wasn't sure it could be fixed, it has always come out flawless. HIGHLY RECOMMENDED!