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  • Wow. Just wow. Another new low in dining service. We were told it would be a 25-minute wait, so we headed to the bar. Were seated at the bar. It took 20 minutes just to get any bartender to notice us. We had money out; we tried to summon them! Nothing. They were too worried about acting like bar backs than bar tenders. Finally received our drinks but with no coasters. They didn't care to clean up the drinks that were there from before we arrived, or remove napkins or anything. We were invisible. And my wine glass was delivered to me HOT! Wine in a HOT wine glass? Geez. We weren't asked if we wanted another drink. Finally our table was called. Whew! We were seated. Again, it took 20 minutes to get more drinks. If you can't staff a bar at 6:30 p.m. on a Saturday, you might want to rethink your franchise. The server brought bread and butter. Butter was hard as a rock. I ordered a steak with a wedge salad. My husband ordered a steak salad. His steak salad and my entrĂ©e were delivered after about 30 minutes. No wedge salad. Server went back and got it. No problem. We were still more angry about having to wait and wait and wait for drinks. Wedge had a vinaigrette on it - not to my liking, because it made the lettuce appear brown and weird. Just not the best wedge. And my baked potato was supposed to be "loaded" but had hardly anything on there. Where was the butter? Sour cream? At least put it on the side so I can put as much as I want, on there. And bring more butter. The only redeeming thing was the steak. 12-ounce ribeye was awesome. I ordered the garlic butter on top, and for $1.49, it was a dollop of nothing. But still the steak was the redeemer for the meal. It wasn't the dining server's fault for anything; the bartenders are to blame. And they were wearing Badger T-shirts. I love the hometown loyalty, but they looked sloppy. A Badger polo shirt looks good on both men and women. Makes you appear more professional. We won't return.
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