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  • Horrible customer service by Matt. Guy has no people skills. Always tried to talk over us and doesn't listen before he spoke. Took vehicle there for stalling issue. Took them three trys to fix it. Matt had the vehicle over 15 business days and two weekends total. Claimed it needed $800 fuel pump first time in, so we said replace it. Next day vehicle stalls out again at an intersection. Very embarrassing and problematic. Back to Matt. Then he tells us it will need $450 ignition module. We goto napa, same place grueluchs gets their parts, and it $142 out the door. Are you kidding me Matt!!! Check every estimate he gives you or better yet run from this place! Front office Matt is not trustworthy, doesn't listen, and his shop can't fix a common problem on a Buick. Finally got smart and took the car to San Tan Ford, they fixed the problem in under 2 hours and for $150. Said it was a common problem with that type of vehicle and all repair shops should know it. Glad I spent over $1000 and Gruelchs didn't even fix the problem. Thanks Matt..... Take your car somewhere else, anywhere but here!!
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