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  • Happened to drop into this business after graving a cup of coffee with my dog across the street. He was due for a bath and the staff here were very good about explaining all the features of their u-wash area. Very well stocked retail area and the staff have obviously been trained in customer service. I'll definitely return. Well, returned yesterday to give "my bud" another wash. Couldn't remember the exact location so checked Yelp to relocate. After reading some of the newer negative reviews i went in looking for issues. Perhaps an accurate point on one was about wet floors. Hmmmmm. Open wash tubs with lots of k9's shaking. Yup! Wet floors. We solved the issue for Chester by putting one of the towels they gave us down on the floor so he wouldn't slip when getting out of the tub. Now granted there might be some different non-slip flooring that could be installed, and that might not be a bad idea, but this is not an issue for us. The staff were once again very attentive and repeatedly checked to see if we needed anything else during our wash/dry drill. And yes, they are well trained in sales evident by once asking if we needed any food or treats to take home. If you get put off by this, get a life! That's an entrepreneur providing customer service. It would be the same as getting irritated by a waiter suggesting the perfect gales of wine with your ordered or to finish the evening with the most amazing desert to end the meal. We've gone to several u-wash pet places in the central and SE valley and we enjoy this one.
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