Dr Kim is a very nice intelliget lady. I give 3 stars for her only! She answered all my questions recommend ways to increase hair growth told us about the clearasonic brush for the face and how to better clean our skin. The only thing I don't like is the Anglo Saxon lady at the front desk answering phones and greeting customers! She is the rudest person I wish the Doctor would tell her stop giving the patients attitude we pay alot of money to come here. 0n my 1st visit I never saw the doctor they never called to inform me about arriving early. My 1st appointment was to fill out papers for a whole hour. The lady then told me my deductible was $55 Ive never paid that amount for any specialty visit then she tells me my 16 yr old sister does not have coverage. WTH we have the same insurance. The lady refuses to call the insurance I found this doctor office with my insurance. So lady rescheduled us to see the doctor another day after I drove 1 hour wasting my gas to fill out paper work and get treated like shit. We left and I spend another 30 minutes calling the insurance they confirm my sister's coverage and fax the office. A few days before our next visit I call the insurance to resend our benefits and co pays. On our appointment the lady said she never got anything refused to call the insurance and then treated us like we didn't have insurance. I was pissed.