Wait times are usually 30 mintues even though I check in online. I already pre-check in online and when I go into the barber shop I am not suppose to wait for even 5 minutes but I end up waiting at least 30 mintues. Then they take only about 15 mintues to cut my hair. They will always try to sell me products after they cut my hair. I am pretty sure they get commisions from it and their products are really expensive. I need to go to a "black" barber shop or learn how to cut my own hair since they will make me wait forever and they don't care about your cut that much.Great Clips is cheap but that comes with consequences. You will have to wait forever and they don't take their time cutting your hair.