To some, the service would be considered rude or apathetic, or people can simply look at it as a cultural difference. However, in a city where the life line of the place is based on serving others, this place might reconsider the way they serve people because it comes off as aloofness and can discourage potential customers to come back. The food, specially, dim sum, is really good. That is what this place is known for. At $3.00 dollars an order, it is really affordable. There are also very good appetizers like sesame seed covered roll. The rest of the venue is quite expansive, I will come back, making sure that I come back with the notion that the food is good enough that I am willing to ignore the service.