The only time I write reviews are for the two following reasons: if a place is exceptional, or if a place was horrendous. I want to begin by saying that the individuals at this location STARTED OFF being friendly. They acted as though they wanted my business. We test drove some cars, & I was a fan of the Kia Forte. Keep in mind,.. this was a 2016 forte which is now,... 2 years old being that there are 2018 models. Side note: our car salesman kept saying that I had negative equity on my car and it really ticked me off because I did NOT have negative equity. Negative equity is when you are upside down. I was not nearly upside down, I have a high credit score & i did not care for the demeaning attitude of the people at this place. Anyways, when we started talking numbers, I could see that they clearly did not want our business. No efforts were made to negotiate, & there was just no effort whatsoever. I'm not going to put specific numbers, but this place wanted to overcharge me tremendously. I went next door to Auto Nation Nissan & let me tell you,.. auto nation acts as though they actually care about sales. I am glad I walked out of this dealership and I will never refer any of my friends here if they wish to feel like a VALUED customer.