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  • So I am a big fan of the Blo concept. Which is why I booked an appointment here at 11am last Saturday before a Christmas party. I got there and didn't have to wait which is always a pleasant surprise at a salon. Unfortunately, that's where the pleasant surprises ended. I asked for the classic blow out, the most basic style they offer. My stylist said "ok, so super straight" to me, and I corrected her that I was looking for sleek with some volume, just like the picture in their menu shows. My shampoo was painful. The water was cold and the stylist did a lot of pulling. I had to ask her to be more gentle. There was definitely no hint of a scalp massage. After 40 minutes of blow drying, my hair looked like I'd stuck my finger in an electrical socket. My stylist (who seemed a little out of it) was definitely not adept at using a round brush. She spent most of the time raking the brush over my ears (painful, and ineffective). She saw the look on my face and decided to use the straight iron. After ten minutes of that, she switched to the curling iron. In my opinion, someone who is good at a blowout can get sleek and bouncy hair with just a blow drier and a round brush. I do not have unruly hair; it's mostly straight with a few waves. I left with hair that was no better than if I'd flipped my head upside down, blow dried and then followed quickly with my crappy straightener. I debated not writing this review because I might have just got one bad stylist, but the real problem is that there's no manager keeping an eye on things. At a real salon, if a manager had seen my hair they would have had it fixed. Here, there was no quality control. Blo's model is not highly talented stylists with a range of skills, it's stylists who are willing to do the same thing all day and probably don't really care about building a client base (I was never even told my stylist's name). So if your choice is between $35 at blo or $40 at a regular salon, I'd go with the regular salon to ensure that there's quality control and that whoever is doing your hair is at that salon because they bring in repeat business and are good at what they do.
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