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| - One of my favorite breakfast restaurants has officially gone from 5 stars to 2 stars. Never coming back again!
First, they are way understaffed. The restaurant is always busy, but they don't have the staff to accomodate. The food is slow to come out, the waiters are running around telling guests that they are busy, and the check takes forever even if you go up to the registered.
Second, the quality of the food has gone down tremendously. Their recipe was perfection but the cooks have ruin them. My food was cold, my eggs were not cooked how I want them, and their food doesn't taste great anymore.
Third, this is more of a personal issue, but I found a large piece of glove.....in my food! IT WAS GROSS! When I brought it up to the staff, they were annoyed at me. I'M SORRY YOU DON'T CARE ABOUT YOUR CUSTOMER'S HEALTH. In addition, they charged me for the food and did not bring me a new plate of food. So I had to ask the waiter to take my meal off the bill. They were giving me nothing, but attitude. I will take my money somewhere else then.
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