I came across BND from a referral, to do my plaster. My pool is huge and it needed to be entirely redone with new plaster and tile. I met with JAY, they V.P. Jay gave me a fair price and did a great job. He continues to be helpful with my questions related to my pool, but wasn't part of the job.
What I was impressed the most with is that Jay didn't give me and run around and was always straight with me, even if what he was telling me wasn't the popular info or what I wanted to hear.
The pool looks great. I went with Caymen Green for my color, which I strongly recommend. It ends up looking like the blue from the Caribbean.