The resort has potential. Hospitality greeted us and checked us out with a very friendly and courteous manner. We had a special rate so we were satisfied overall with what we got but would have definitely asked for a credit had we paid the full rate. The grounds are beautiful and the rooms are nice but need upkeep. Housekeeping also needs a refresher on cleaning.
Regarding the upkeep: One of the shades in our room was broken and kept opening up. Additionally, the AC wasn't very efficient.
Regarding the cleaning: Our bathroom was dirty on arrival. There were hairs on our towels and on the shower wall and the grout had mildew all throughout the shower. We called to ask that it be cleaned and the person that came, showed up with a set of fresh towels, which she just planned on handing to us. When we let her know that the bathroom needed cleaning, she came in, with no cleaning supplies, and just ran water to remove the hair from the wall and replaced the towels.