Ricks restorations is exactly as it appears on TV. The staff that you see on TV are present in the store, offering tours of the facility and very welcoming. We had several different employees that were more than happy to answer any question that we had and provide detailed information about the restorations that were currently underway.
We briefly encountered Rick's wife and she is as beautiful as she appears on TV. She was a very nice and extremely knowledgeable lady. Really enjoyed meeting her.
This place is so well organized and maintained that it is hard to believe that they're actually doing day to day business. But it is clear that people are coming in and out with their old family heirlooms trying to get them back into shape because we saw several people bringing things in and receiving great service.
Their knowledge, craftsmanship and kindness toward their customers and visitors is amazing to see and experience. I would love to come back again and go on the tour with younger children in my family just show them American craftsmanship up close and personal. Great job to Rick and his team.