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| - I have to say the store is impressive on the outside, the service on the inside, not impressive. I have driven by Dicks many times, however I'm pretty loyal to Sports Authority, they are always eager to help you get what you need.
I needed to get some 3 pound dumb bells for my daughter, and Sports Authority was sold out. I called Dicks in the afternoon asking for the 3lb dumbbells, I was told that they had plenty, almost a full rack. I had some dinner then off to Dick's.
I went to the dumbbell rack, I saw just what I needed, then looking closer I could see that the Neoprene was cracking and peeling on all of the 3lb weights,
The fact that many of the weights were in such bad condition was really surprising to see. I tried to find someone to help me, not much luck. I finally found the manager and asked for his help, I showed him the condition of the weights and he told me that they were not that bad. If I am going to buy something that is sold as new, I want it to be in new condition.
That seems fair.
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