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  • Décor does not make a great restaurant. Great food and great service make a great place to eat , to bad this place failed on both accounts. First off I think the fryer oil needs to be changed. Food was dark and everything tasted flavorless. I really wanted to love the monte cristo but it came out as a fried blob.I couldn't taste any ham,meat or cheese, just grease. The servers were both super nice but super inexperienced. This is so noticeable when you walk out of the kitchen empty handed and then walk back into the dish pit with nothing in your hands. We watched a server take 5 trips to one table of three with their food. While we watched the unorganized staff chasing their tails we continued to wait an excessively long time for our own food. The deuce next to us complained to the server about the wait time, their food came to them a few minutes after they complained. This deuce sat after us and ordered after us. We were still waiting. From where we were sitting we could see the plates lining up to be served, the servers were in a constant state of confusion. One server came over to us forty minutes after we ordered and asked if we needed anything we said yes our food would be great. When the food did arrived I asked the server what the hold up was she reached into her bag of excuses and said the kitchen had made a mistake with our order. Im pretty sure that's what she told the deuce behind us who also complained. With two of three meals still on the plate no one was concerned about the uneaten food. A blonde woman started walking around the restaurant as we were paying the bill she put ice in the drink machine but we didn't see her approach any tables. She may have been a manger?? We will not be returning, not even for the cute little pieces of gum they give you with your check.
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