I've been going to Jenn Velotta for 3+ years. I started with her at L&G, followed her elsewhere and then followed her back -- that's how much I trust her with my thick, greying, curly-to-wavy Ukranian hair. She's always been willing to work with me, made good calls when I asked her to, and followed my lead when I knew what I wanted. She won't force small talk on you if you're not feeling it, but she's also a lovely and outgoing person so I always look forward to catching up with her.
I've also seen other stylists in a pinch, and they've always done a great job as well. Finally, Ladies & Gentlemen is tip-free, which is always great. I'm perfectly happy to have my tip baked in.
Only minus is no guest wifi.