I was once a superfan of this place; however, the owner and her version of customer service is horrendous and rude. My husband and I went in and there was a table that just got their bill. Guy server said it will just be a few minutes which was great and the owner came to us and said it will be about 10 minutes. I asked if it will be actually 10 since we did not have reservations and it was okay if it wasn't, we were going to grab a drink first and then come back. The same lady (owner) was so snarky and frankly, bitchy and said that they just gave the bill to the table but now, it will be at least 20 minutes. Okay... and then she proceeds to sit at the said table and started chatting with the people there (clearly was her friend). I don't care if she wanted to do so, but at least be honest and let us know. She gave us the staredown while she chats away and the poor guy server was just appalled by this whole situation. I loved this place but from now on, will go somewhere else. The service is terrible and we always tipped generously. Not worth it. Looking back now, sushi is mediocre.