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| - My AC went out and I brought in one of the "big companies" - the "best" quote was for over $2,000 to replace a fan, a switch that had not yet gone bad, and two of their service plans. I sent that guy away. I then remembered hearing a co-worker talk about his HVAC guy - how honest he was, did nothing that was not necessary, good work, etc. It took a few minutes, but I found the contact info and called Kris Adams. I told him the problem, he asked if I wanted it fixed immediately, I did, he came over. He quickly diagnosed the problem, found a replacement part without having to open a parts store, and it was fixed. He charged me exactly what he had quoted, and that was less than one-fourth of what the "big company" charged.
He did NOT try to replace the working high voltage switch, nor did he say anything was wrong with it.
He did NOT try to sell me a service plan.
He did tell me that my units are old and would probably need replacing, but the system he recommended was NOT the top-of-the-line, most expensive unit, but the entry-level two-stage unit that he would have in his home. I take my recommendations from the person who repairs the units, not gets a commission for selling them.
Kris is every bit as good as my coworker was bragging and his company is now my only recommendation for HVAC work and he will be replacing my units when they eventually break down.
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