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  • Ben, in the sales department, deserves 5 stars. He responded to emails promptly and had the car all ready for a test drive immediately upon my arrival. However, I cannot recommend purchasing a car at this location because their pricing system is grossly misleading. I have purchased 3 used cars in Arizona and am very familiar with the process. Before negotiating, the out the door price should always be between 8 and 11 percent higher than the list price due to taxes and fees. I went in to purchase a car listed for 19000, so worst case scenario is that i thought i would be out the door for 21k. Long story short, they wanted 23,500 after their mandatory fees. That is absolutely ridiculous and patently misleading. Just be aware that you will be payibg double the amount of fees and taxes at this location as compared to other dealerships. Moreover, to add insult to injury, they offered me only 1300 for my trade in when anothr dealership offered me 4k just last week. Needless to say, unless they email me a fair and legitimate offer, I will not be conducting any business here.
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