I've been on the hunt for the best SNS technician in Charlotte. For me, Michelle is exactly that. Neat, clean, precise, long-lasting, kind, gentle, humble....I could go on and on about how wonderful of a person and nail tech she is. The shop is nice, but I think people pass it by as just another nail shop and miss really talented technicians. This is my 5th time here and everytime is great. I haven't tried any of the other techs because Michelle is so wonderful to me. They also make a fantastic cup of hot tea, lol!!