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  • I wish I could put the review higher and most of the Cheesecake Factories I have been to in the past were great. Great food and service, but this one leaves a lot to be desired. The only reason I am putting 2 stars is because my husband really liked the Bacon Burger he got. Otherwise, the other food we got was either missing something or mediocre at best. But I am getting ahead of myself. We went on a Saturday afternoon around noon. The place was hoping, but we were able to be sat right away. Our waitress was "ehh." She took our order relatively quickly, but getting our drinks, bread, and food took forever. It took probably about 20-25 minutes for our meals to come out, which when you have hungry kids - can seem like a lifetime. I think the worse part for the waitress was the fact that after we ordered cheesecake to go and already paid for it. She wandered back to our table asking if we wanted to order cheesecake. I had to remind her we already did and were waiting on it so we could leave. Forgetfulness, especially in a server, is not a good thing. Okay the food. My husband liked his bacon burger and had no complaints on it. My kids seemed to like their kids meals, but honestly it is not too hard to make spaghetti and a grilled cheese. I guess were I am the most disappointed is in the Cuban Sandwich I ordered. Half of the sandwich was missing a key ingredient (roast pork) and the other half just had a chunk that was probably only 1/3 of the sandwich half. Then the ham. It was half a slice on each side. The pickles were plentiful, but sending a Cuban that is missing most of the meat was not only sad, but also gave off a feeling of "scrimping" on the ingredients. I would expect that maybe from a cheaper "deli" but the fact I paid $15 for this sandwich, I expected more. It had been over 4 years since the last time we went to a Cheesecake Factory and based on the service and food quality it probably will be longer before we return again. The cheesecake was good. We opted for the Godiva and the Celebration cheesecake. We would not get the celebration again. Too many competing flavors and not enough cheesecake.
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