Every time I've ordered takeout, when I go to pick it up the order was never sent through. Don't tell me it will be done in 10 minutes if you aren't even going to start the order til I get there. Very disappointing. If they are having problems with the computers or whatever they are blaming then they should communicate with the cooks and make sure the order was sent through. Also, I don't even go there at busy times and when I walk in, everyone is standing around. I don't think I will be going back again after approximately ten times this has happened.