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| - After all the hype, I had high expectations. What a colossal disappointment. My friend and I were given a cozy 2-seater banquet seating. That's where the "nice" ended.
We ordered a Rioja which was pleasant enough ($90). We then ordered the ribeye to share (14oz) along with brussel sprouts and wild mushroom sides, and the Caesar salad to split and shrimp cocktail. (As an aside, they didn't split the salad into 2 plates).
Several minutes later she came back to clarify what I had said very clearly- we wanted the ribeye, 14 oz to share. She said oh, I was about to order the 21oz with the bone...right... the ribeye.
While we were waiting a couple sat down next to us and immediately the woman pulled out her iPhone and was using the flashlight to read her menu. She continued to keep it on, even when the server came over to answer some questions. The piercing light was insane. We mentioned this to our same server who thought it was funny and yet when we told her it was serious - it was really bothering our eyes she refused to do anything about it. My partner then asked if we could be relocated because this woman still hadn't turned off her flashlight (5 minutes). One might say it's not the restaurant's fault that we had a rude person next to us however they didn't seem to think it was an issue.
Things never got better. The new table they gave us had glaring lights focused down on the table. Somehow our bottle of wine got misplaced and we had to ask for our glasses to be refilled. The steak was okay but the (brown) sprouts and mushrooms we're drowning in greasy oil. It was a plate full of brown, brown, brown.
One final assault in the women's washroom - the stall I was in had no toilet paper. I had to laugh, it made sense.
What was evident to both of us, this place is trying to be fine dining and failing on every level, especially regarding wait staff.
My advice, if you want a great dining experience and delicious steak go to N A O.
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