This place always makes me happy. Way better than any BofA or Wells Fargo ever made me feel. They actually get to know you and I have only been with them for 8 mos. I think I can safely say that I will never put my money in a bigger type bank ever again! The only thing that I havent been happy with here was their Auto Center but you can still go to any car dealer and get a loan thru them so I solved my problem. If your still banking at Chase or Wamu I highly suggest a switch you'll never be happier.