Sooooo I guess I'll start with our check in, the front desk attendant (manager) was no where to be found. After about 10min of waiting she finally came down to the front desk and explained how they were slammed and she had to help the 1 maid clean rooms because they just had 20 people check out at once. We said okay no problem. We get to our room and OMG it smelled so bad, like cigarettes (non smoking room) and cup of noodles, luckily I had some air freshners in my car. I went back down to the front desk about 20min after checking in once again no front desk attendant/manager/maid. And as I waited there some guy decided to give me his whole life story about how he's been living at that hotel for 3 months and his gf just broke up with him blah blah blah. About 20min later I had to call the manager on her personal cell phone (# displayed in lobby) she came down and ended up not having what I wanted (matches). The bed was hard as a rock and had 2 of the thinnest pillows I had ever seen. And to top it off the room was dirty AF. Found a SEX DICE by the broken AC unit. And there was chocolate chips in all the drawers in the kitchen GROSS. Me and my wife will NEVER be staying at an extended stay America again. This place didn't feel like a hotel it felt like a shit hole apartment complex