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| - Stayed here for two nights over July 4th. All in all, I liked it and think it's running pretty well for a resort that's only been open a few months and will only get better. (I did not have a car, so I didn't have to deal with any of the valet prices and issues others have written about; Uber served the hotel quickly when I needed a ride.) Check-in was a breeze and very professionally done by a very friendly woman. The room was great and had none of those weird issues you sometimes get with new places (things missing, plugs that don't work, etc.). The style is nice and soothing; I booked a Mountain Premium so I could get the full-on Camelback view and it delivered. The balconies are also a very nice size. The huge shower is open to the rest of the room and can be closed off with a privacy curtain. If you're rooming with someone you would prefer didn't see your hoo-ha or this is just not your thing, keep that in mind. Room service was delivered promptly and as ordered, though the spicy turkey sausage was a little disappointing. (More like a hot dog and kind of tough.) You can either get ice through room service, or go to the machine which is just off the pool. Note to hotel operators: It's really better just to have ice machines on the guest room floors. The bar at Hearth '61 had a great scallop dish but the cocktail list could use a little more variety. Because it was low season and hot as seven hells, the restaurant wasn't very busy during my two days, but they had everything in stock and plenty of staff on hand. We watched the Paradise Valley fireworks from their second-floor terrace on one end of the hotel, which provided a great view, though someone up there was smoking weed and it stank to high heaven, though it was kinda funny too.
The pool experience could use some work. It's kinda concrete-y without much landscaping (though the pool itself is a nice modern design). Had no trouble getting water, but good luck with anything else and I had to tell the waiter my room number for the charge three times and practically get a sunburn waiting to sign out. Most of the staff I encountered were winners, but there was the occasional clunker, which is probably just a function of not having time to weed out the ones who aren't going to cut it yet. A resort aspiring to this level in Arizona should also have its own spa. Yes, you have privileges at the Sanctuary Spa at a sister resort close by and it's very nice that they take you there in a Tesla gratis, but they still should add their own. There are some residences going up on the property, so perhaps one will be part of that project.
Those views of Camelback are definitely the main benefit of this place and they are worth checking out.
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