I've been giving this place a few chances ... The first time my husband and I tried this place was about 6 months ago, we ordered the large beef teriyaki, the meat was fresh and tasty, so we thought that we had finally found our official Teriyaki restaurant. After going several times in the last few months, our experience went quickly from a 10 to a 0 , the meat is not tasty at all, it is rubbery and it seems old, the rice is very sticky, and there's not enough teriyaki sauce. I asked the cashier to please provide me with a little more teriyaki sauce and she said " no , there's already 1 in the bag" ( keep in mind that I ordered 2 large orders of teriyaki) I then told her that I would pay for it and she still said "no" and went on taking other orders. I'm not sure if they have changed owners in the last few months but the service and the quality of the food is terrible. I lived in CA and they have another location there so I thought this place would be as good as the one in Cali, but it's disappointing to know that's not the case. Oh well ! Time to start searching for a new restaurant ! :D