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| - I really think 3-stars is a bit generous.
My review of this place is long overdue after countless times of going here. Honestly, I think the only reason I'm not giving them 2-stars is because the cafe serves its purpose; you get in, sit, get your tea (or if you're craving for street food, by all means, have at it), and then you get out.
It's very convenient to get your drink to go, and they give somewhat prompt service. But their service when it comes to sit-in is horrendous.
Along with the trash-talking in Mandarin about customers, they're pretty deficient on the hospitality department.
Short story- one time I went there and our bill came to around $15. We gave her $25 since we had big bills. It does NOT make sense to keep the change. $10 tip? Are you kidding me? We had to ask her for the change and when she gave it to us, it was short a couple dollars and cents. We left no tip.
(Just so you know me a bit better, I tend not to tip ONLY if the service is ridiculous. I've never NOT given any tip because of bad food, that's something we risk as customers. But in a city where the tip percentage is among the highest in the nation, I believe that the tip should be a reflection of the establishment's hospitality. Thus, she received no tip.)
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