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  • Don't let the follow up from the business fool you. Remember in my original post where I said they footed the bill for a rental car because they couldn't get mine fixed? Well, they never paid the bill for it and the rental car company ended up charging ME for the rental...the disgruntled customer. I have spoken with numerous people at the email given and even at the Firestone itself. I received one phone call from some manager who had to leave me a message and I called him back and had to leave HIM a message...and then NOTHING. Here's what my bank account shows: 9/20/17 Enterprise $(34.30) 9/25/17 Provisional credit $34.30 (because I disputed this transaction with my bank) 11/8/17 Enterprise $(34.30) because my bank denied my claim And since then...absolutely nothing.
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