First, I love Fried Chicken. The food is good and this new building is beautiful and clean.
I rate the score down due to the service in the restaurant itself. I have been here 5-6 times now and the employees all seem 'new'. Never has someone rung up my order without having to question someone else on how to do it. Never have we gone there when they weren't 'out' of something I wanted to order. Just last Saturday night, we went into the dining room at 8:30 at night. Half of the dining room was cleaned up already and blocked off. By the time we left at 9:00pm, the soda machines had been torn apart for cleaning and we couldn't refill our drinks. Come on, the place is OPEN until 10:00pm, be fully OPEN.