So far, so bad. Just set up my account with Sparklett's and wishing I hadn't. Was to have my first delivery on 7/11. I called supposedly the truck broke down. They didn't call to let me know, nothing. Rescheduled to 7/14, nothing. Called them again and the truck is still broken and my delivery is now reschedule to the 18th. Didn't ask if that was ok with me. So we'll see if I ever get the water I'm paying for.