I came into the establishment during the week and it was about 8 pm. You could tell that they had not been keeping up with their cleaning. I went to the counter to order, they told me that they did not have any meatballs prepared for the meatball sub, they were out of a specific bread and lastly they did not have any guacamole prepared . I was very dissatisfied with the lack of of food because it wasn't that they were busy or that they were actually out of meatballs. It was that they did not care enough to have their crew have the food prepped and ready to go. I made a formal complaint the next day and was told that it was going to be handled . This happened in the beginning of September, I finally received an email inn October stating that they spoke to me, apologized and that I was given a replacement. These were all lies and I was forced to contact the corporate office again to inform them that the store was attempting to make their customer complaint go away by creating lies. It was finally taken care of days later and was given excuses as to why there was a "miscommunication". I personally would not recommend going to this specific Subway restaurant.