These guys have a good location and I feel like in this day and age where people "need' their phones. People are willing to pay almost anything to get back online.
You can really take advantage of people who are like this (99% of the US population). So they really overcharge people for what could be easy fixes or fixes that can be done cheaper somewhere else.
They charged me $20 just to figure out what was wrong with my device. Also they do not work with the customer when I tried telling them what I wanted my device flashed to factory settings I knew exactly how to fix my device and what I wanted done with it.
But they simply said that we do that but not the way that you want it and that we still charge a fee just to look at the device which is very unfair.
To people who know nothing about tech this place is great they fixed my stuff and I can be back to normal but to someone who knows their stuff we can tell this place is a major ripoff.