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| - I know I'm going to get crap for this but, oh well here goes...
Starving, I go out into the vicious sauna that is Scottsdale in monsoon season, seeking food on a Sunday afternoon. After a couple of "closed on Sunday" disappointments, I decided to go slumming at the always-disappointing Schlotskys Deli on Scottsdale. Lo and behold, shiny new Capriottis and Everything Bagel swooped in to save the neighborhood. Yay... No wait, hold my calls, I'm not done. I walk in and the place is about 85* in the restaurant... Yuck. I walk up to the register to order and asked the very pregnant sweating girl how long ago did they take over Schlotskys. She rolled her eyes, looked down, and said "2 months, what would you like to order?" I ordered. Then she asked for my name to tag my order. I told her my name. Another giant eye roll and a (fuck it, who cares) shrug. She says "I can't spell". Because I don't normally care whether my name is spelled or pronounced correctly, even though, on this very rare occasion, I had pronounced it phonetically for her, I just blew it off. But then, right on the cash register screen facing me, was her spelling... "corney". I laughed. She scoffed... "What?" She says. "I'm just laughing at how you spelled my name." Then she smirks and says "it works." And walked away without even looking at me. OK, kinda snotty.
I walk down to where the food comes out, and the young dude making my sandwich is also sweating (no kidding) and wiping the sweat off with the back of his wrist. Whatever... it's Scottsdale.
The other kid working was on his lunch break. I could tell that by how he blew past me full speed, across the store, clumsily juggling a plastic cup and skidded 3 feet to a stop in front of an available table to eat at, and plopped his ass down. I hope he chose something caffeine free.
Look, I know they're young, I know it's hot here, I know other guy is a spaz, I know she's pregnant, I can even surmise that she may not like her job, life, self... None of those things negate the fact that you (said employees) went out and got yourself a job in the food service industry... Serving others, food. Part of service is being polite. Another part is being professional. Where the f are the adults to corral these youngsters and teach them how to represent your business? Shame on you.
Oh, the sandwich was fantastic! Thank you, sweaty tall kid.
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