I LOVE Blaze pizza. I especially love the Decatur location of Blaze pizza here in town (see my other review of that store in particular). But this location on Durango needs some serious help in the service department. We have given them a try 4-5 times now and every single time the service has left a lot to be desired.
Today I went to go pick up my online order (which should only take a couple minutes) and the cashier was so overwhelmed with trying to figure out how to handle a customer complaint that she literally left the cash register and didn't come back for several minutes. All the other employees were standing around, looking at the growing line and shrugging their shoulders going "We don't know where she went."
That was only one of the several stupid things I witnessed during my 15-minute struggle to get my online order picked up. I don't care how much closer this location is to my house... I will definitely drive a few minutes more to go to the Decatur location from now on.