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  • November 30th around 12:20 AM I went to my closest Smiths ( Trop& Jones) because I have this craving of Hot Dogs & Ice Cream ... ( I'm pregnant ) 20 year old girl, walking in with her dad because Daddy's little girl has cravings! I go grab what I need to make my hot dogs late at night along with 2 tomatoes. & my favorite Vanilla ice cream. I go directly to self check because I'm assuming since it's not very busy, and it's late .. No cashiers are open & that's totally understandable. I realize I'm the only one in self check and I was having trouble with the tomatoes Code, so I asked the employee working self check if she could help me. I couldn't hear her very clear since we were a little distant from each other. She then yelled " You have to lift it up! " So I did, I looked at the screen & was a bit confused. Let me just state I used to work at Albertsons and I'm familiar with how the flow of a grocery store goes. My father then asked her if she could please come closer to help me. She then stated how she was counting her money in a negative tone of voice. As she began to walk towards us, you could see the anger in her eyes ... I thought to myself ( she probably thinks I'm dumb, I can't even put in a simple code or look it up) I get it, but I'm pregnant , give me a break ..she then came closer to us & told me what the code was and walked away... As she was walking away I asked her what her name was. She said Loretta .... I then said thanks Loretta & she said have a good night very sarcastically .... I just believe employees should try to keep a smile on their faces just as when they got hired for the job. She was very rude & when I got home I couldn't even enjoy my meal... Instead , I'm writing this. Her name is Loretta ... Bad customer service :(
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