rev:text
| - You know that dreaded call? The one that you can get from an auto shop, where they tell you that you that they "found something unexpected"? I got that call today-- I'm like, "Shit. Herrrreee we go..."-- and had just the second pleasant surprise from an auto shop, ever. I drive an '06 Hyundai Sonata. She's old. 220k+ miles, old. Honestly, I'm just trying to keep her going till the Tesla Model 3 is out. I was willing to pay more than my car is worth, (~$2k to fix EVERYTHING and get back up to par-- AC compressor, door handle, sparkplugs, etc) as long as it was still less than six months of car payments, to get another year out of her. Sun Devil Auto outbid two other local shops so I went with them. So, got the dreaded call. After fixing everything as agreed, there is a deeper issue that they couldn't identify, originally (I had multiple codes), and it would cost *significantly* more to get the car up to speed. Instead of trying to hustle me, lie to me, let me roll out of the garage to be surprised later, Chris explained things to me transparently. More importantly, they did not charge me for ANY of the work that they did in fixing my other issues. They proved that they can be trusted-- a rarity in the industry, I feel- and gained a permanent customer. Shockingly impressive!
|