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| - I usually don't write reviews about places until I've been there more than once, but my recent experience was so bad I feel the need to share.
We had a reservation for a surprise birthday party on a Friday night. Seated promptly, no problem. After that it went all downhill. Our first round of drinks took well over 30 minutes to hit the table. As a server I would have comped that first round, no questions asked. I ordered a martini and received a shot of warm room temperature vodka in a martini glass. Apparently they only know how to pour beers and make margaritas. Anyway. We order our meals about 20 minutes after being sat. We did not receive our entrees until an hour and a half later. My friend who made the reservation specified that she had a food allergy, received her food incorrectly, sent it back, just to have it come out wrong. Again. Everyone was done eating by the time her food came out correctly. At this point we asked to speak to a manager. He was full of excuses, saying it was a busy Friday night, blah blah blah. Don't make excuses just say sorry and fix it! He said he would "comp us a few drinks". Also they were out of carne asada, which we weren't made aware of until over an hour after we ordered when some other employee came out and asked a friend to change his order.
Honestly the food was good, which is the only reason for 2 stars. I wasn't looking for anything for free, but I was charged full price for my warm martini. The service just put a huge damper on what was meant to be a fun filled night.
Bottom line, skip this place and go to Culinary Dropout.
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