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  • Stopped by last night to have an hour of family fun but we were immediately greeted and serviced by Meka. She was so rude to the customer in front of us and to us that I had to ask to speak to the manager. I told him she should not be working the front counter because of her awful attitude and that I was concerned her eyes were going to fall out of her head because she was rolling them back the entire time she was helping the customers. When we left she was still at the counter. Clearly the manager DOES NOT care about customer service because a woman with that much attitude needed to go home for the day not continue servicing customers who are walking into have a good time. The manager also mentioned this was a reoccurring problem and that I wasn't the first to complain about her. Shame on the manager for ruining paying customer's evenings!!! For the first time games weren't working and they didn't have enough service employees on the floor. Hope this isn't how it's going to be from now because we love coming to play the games. We WILL NOT be coming back if we're going to be treated like garbage because the manager can't train his team members!
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