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  • I went to Happy Cleaners for alterations because of the great reviews that I saw here on Yelp. The girls were friendly when I went in to get some jeans pinned for alterations. The alterations gal pinned me personally. I was given a quote and a claim check for $12 for each piece that I was having altered. I had to ask the price because they did not offer it. I was having one piece hemmed and one piece taken in, in the waist, nothing major at all. When I went to pick up my garments the alteration gal came to the desk and said I have to change the price because the girl at the register misquoted and the work on the waist band was "really tough" for her. I asked the difference and she said it would be $29 instead of $12 for the one pair. $17 is a huge difference!! She continued to make excuses but would not budge on the price. So I suggested that since I was misquoted that we should split the difference, she refused. She asked me a few times what I wanted to do and I said split the difference, she kept ignoring that and charged me $22 which was $10 above what I was quoted. No amount of discussion was going to change anything. She was determined to charge me more no matter what. I told her that I would be giving a review on yelp, and she was fine with that as long as she got more money for the job. I have never given a review before but felt compelled to do so since she was willing to have me as a one time customer for an extra $10.
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