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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • After calling to make an appointment asking for a quote for a Contact Lens exam I was quoted $118 and walked out at $179 and another $45 for a ??? Fee from the year prior. A year ago I went to Dr. Harden then located at Family Eyecare. She spent more than 3 minutes with me and ordered samples in I could try out rather than order a prescription I had no idea would work. My recent visit I wish I would have been told about all the other fees. They had forgot about me in a waiting room for 40 minutes then scooted me out with a fitting then didn't have a sample of and my bill went from $118 to $249. Included in that I paid another $45 for a fitting of contact lens that they didn't have in stock and only five minutes till closing time. They didn't have a sample of the prescription contacts or offer to order in a sample of the brand that had worked for me prior. After speaking with the manager 3 times she explained that the reason I was given 3 minutes for the $45 "refraction" fee was because they had an emergency. EXCUSE ME... is that at my expense? I also argued with her at my additional $45 from the year prior. It went from this reason to that but ended up with her final answer of "I wasn't charged for the Co-pay. Again is that MY fault? Take responsibility of your employees Robyn (the very important manager). Lol All Robyn did was argue with me. I i now have to get an eye appointment elsewhere to actually TRY my prescription. WOW... There wasn't one positive experience. I NEVER complain. They SUCK in every way
http://www.openvoc.eu/poi#coolReviews
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