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  • I would not recommend signing a lease here. Very unhappy with the new management under Con Am. I know many of the residents feel this way. Con Am treats residents like children. Altitude is a beautiful upscale property that caters to an upper middle class clientele. The residents here expect a certain level of service based on the price of the apartment homes. Unfortunately Con Am does not deliver that level of service. First of all they do not pick up their phones when you call. Don't bother leaving a voicemail because it will not be returned. The leasing staff are unfriendly, arrogant, and rude. Amanda is the worst. She has an attitude and never smiles. She seems to hate her job. Jamie the manager smiles more but seems frazzled. I have not been impressed with my interactions with her because she does not fix the problem she just smiles and tries to get rid of you. The leasing team has no sense of urgency in fixing things. The hot tub was broken the entire month of November and now is broken again. Residents are upset that they pay a lot of money to live here and can't use these amenities. The trash chutes are always full and the stairwells desperately need to be swept. They only have one person maintaining the property and that is not enough. Parking is a free for all and management does not enforce rules. There is not enough parking here especially visitor parking. Often times I have to park at the plaza next door and walk over. When Con Am first took over they had no ledgers from the previous management company and it was a mess. They charged us incorrectly and it took two months to resolve. I kept calling and emailing and visiting the office and every time the leasing staff either wouldn't get back to me or was rude. My problem did not get resolved until I went to Con Am corporate. It was a huge waste of time and showed how incompetent this management is. This property is going downhill so fast under Con Am and I would not recommend it to anyone. There are much better properties in the area where you will be treated with the service you deserve! Do not waste your money here.
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