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  • Trade Secrets sells brand name hair products, makeup, nail car, hair accessories and appliances and more. They also offer hair, nail and waxing services. Personally, I don't like this particular Trade Secret location because of the staff. Upon walking in, the staff was behind the cash which is facing you when you walk in. I did not get a hello, or even a glance. The entire place was dead silent and I was basically on my own to find what I was looking for. I was told that Trade Secret has waxing products from Gigi, all I found was this one can of overpriced wax from that brand. Most of the things seemed overpriced. The only thing that attracted me was the wall of OPI polishes ($9.95 each); they have a nice stock that includes all the recent collections. I found a nice OPI polish that I had trouble finding in other places. I went up to the cash to pay for my item, and I then presented my coupon to the girl at the cash. She barely looked at it and handed over to the older Asian woman beside her (probably the manager or the owner of the shop). The lady then refused to honour the coupon because in her opinion my item was too cheap for her to do so. She claimed I would have to buy something much more expensive in order for her to accept the coupon, even though the coupon says "25% off on any one regular priced item in the store." I will in fact even write the fine print here "Discount applied on highest priced Item." I even asked if she expected me to buy multiple items, but the answer was no. To her, highest priced item means "expensive" item. She said it had to be at least $50 or $100. No highest priced item actually means the HIGHEST priced item you are purchasing, which in this case was $9.95. The meaning of the word "highest" and the word "expensive" are really quite different. Anyway, she was just trying to pull a fast one. I don't think I'll be back here again.
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