I am ok with the long wait- exactly an hour. After being seated it took 20 minutes and no server for us to ask someone to at least get our drink order. A red shirt lady did take that and our food order. Another 10 and our waiter came with our drinks 4 coffees and one unsweetened ice tea. One coffee cup clearly dirty and sweetened tea. Another 10 to get one cup of coffee and an unsweetened ice tea. Food arrived cold, dried out. I boxed mine up. Family ate theirs. It only took two minutes after getting our cold food to be handed the bill. Although it was crowded, and everyone else around us seemed to have great service, Steve sucked, the food poor, and dirty cups turned me off. Love my Cracker Barrels. Will try this one again in the fall to see if it improves.