Thank you Alia! (see review below) I had a similar experience, and I won't return to this salon again.
Based on my experience, this salon might say, "If you aren't happy with your cut let us know or come back," but they don't mean it. Save yourself the strife and don't say anything, unless you want to feel like an asshole for doing so. It's like they can't wrap their heads around the fact that maybe they aren't the best salon in the universe. Too much ego here.