My Sisser and I came in the other day to give this place a chance to "redeem" themselves from a bad experience the last time my Sis went in. It was completely different for her this time, the customer service was warm, attentive, and nice. The cookies and brownies my Sis ordered were good. I like the chocolaty fudge one, and the coconut brownie was pretty yummy. I was a little different texture than I prefer in a brownie, and I am not a fan or cold brownies or cookies... but they tasted pretty dang good...